CallRide
Safety at CallRide
Your safety is built into every ride. Here's how we protect our community.
In-app SOS
One tap alerts our safety team and shares your live location with trusted contacts during any trip.
Trip sharing
Share your live trip with friends and family so they can follow your journey until you arrive safely.
Verified drivers
Every driver passes KYC, license, and vehicle inspection before accepting their first trip.
Insured trips
Every active trip is insured by Britam Rwanda, covering both riders and drivers.
Community guidelines
We hold riders and drivers to clear standards of respect and safety — violations lead to removal.
24/7 safety line
Our safety team is reachable any time for urgent concerns during or after a trip.
Rider safety tips
Always confirm the driver's name, photo, and plate before getting in.
Share your trip with a friend when riding at night.
Sit in the back seat and keep your phone charged.
Trust your instincts — cancel and report anything that feels off.
Emergency during a trip?
Tap the SOS button in the app to alert our safety team instantly, or call our 24/7 line.